Legal Information


Welcome to the website of Online English Editor (“Online English Editor”, “us” or “we”). The following Terms and Conditions (“Terms”) apply to the website located at (the “Website”) and the proofreading and editing services (the “services”) sold to customers (“you”, “customer”) through the site.

Your use of the Website and services are subject to the Terms and all applicable laws. By using any part of the Website or making a purchase, you accept, without limitation or qualification, these Terms. If you do not agree with all of these Terms, you may not use any portion of the site.

We may change, suspend or terminate the Website, or your access to the Website, at any time without notice.  In the event of failure to comply with these Terms, or any other right held by Online English Editor, we reserve the right to close your customer account and to take all the measures necessary to safeguard our interests.  Online English Editor reserves the right, at our sole discretion, to decline to provide our services to any customer.

Online English Editor reserves the right to amend these Terms at any time without prior notice. In the event of such an amendment, we will immediately post the new Terms online. Your active use of the site and services provided by Online English Editor following the publication of the updated Terms conclusively demonstrates your full acceptance of said Terms.

Authorized Use Of This Website

The Website provides information and proofreading and editing services offered by Online English Editor. Any other use of the Website requires our prior written consent.

Proofreading and Editing Services

The proofreading and editing services offered by Online English Editor allow customers to submit electronic documents to be reviewed by contract editors of Online English Editor. The proofreading and editing we provide covers the vocabulary, grammar, spelling, punctuation and syntax (sentence structure) used in the document.  If the customer so desires, at the time of purchase and not thereafter, they may ask the editor to limit the editing to one or more of these elements. In such cases, the customer must explain the request as clearly as possible in the special request field on the payment page of the site.

When buying our proofreading and editing services, you may request that Online English Editor and its contract editors perform specific review procedures on you document.  While Online English Editor always endeavours to meet special requests, we reserve the right to decline to perform any services that, in our sole discretion, falls outside the scope of our service offering.  Online English Editor does NOT provide an original writing service.  We are able to proofread, edit, review and amend the content provided to us, but are unable to write from scratch or re-write a text for you. 

Online English Editor makes every effort to complete customer orders within the time period purchased by the customer.  We return documents to customers as soon as proofreading and editing is complete.  This may mean that your edited document is returned to you well before the return time you have purchased. 

At the same time, Online English Editor makes no commitments on service completion times.  The completion times given on the site are provided as a guide and depend on various factors, such as the volume of content, the complexity of the topic, and the availability of appropriate editors.  The customer expressly acknowledges that, if no editors are available to perform the services purchased, Online English Editor reserves the right to cancel the services ordered and refund the amount paid by the customer.  The customer also acknowledges that they may not claim any compensation in this regard.

You agree never to transmit to us or upload to the site any documents, links or any other form of content containing viruses, scripts or programs of any kind.

Pricing and Payment

Prices for our services are based upon the word count advised by you.  If the word count you provide at the time of purchase is found to be less than the actual number of words requested for editing, we may invoice you for the difference.  In such circumstances, payment is due upon receipt of the invoice.  If timely payment is not received, Online English Editor may cancel the order or, alternatively, and at our sole discretion, choose to edit only a portion of the document up to the paid-for number of words. In the event that you specifically want less than the total number of words in the document to be proofread and edited, then you must indicate that at the time of purchase and must identify which portions of the document are to be proofread and edited.

Online English Editor reserves the right to change its product offerings and product pricing at any time without notice.  Customers will not be notified of product and price changes other than as published on the Online English Editor Website and said changes will take effect as soon as they are published on the Website.

We set the price for our products in US dollars.  The presentation of pricing in any currency other than US dollars is based upon current exchange rates.  Online English Editor is a US based business and uses US based merchant services.  Non-US credit card companies or banks may charge fees for customer transactions.  Online English Editor is not responsible for payment of these fees.   

We are committed to providing the highest level of services and always seek to exceed our customers’ expectations.  Requests for refunds are reviewed on a case-by-case basis.  Online English Editor is under no obligation to refund the purchase price of any services under any circumstance unless explicitly agreed to by Online English Editor, at our sole discretion.  

Customer Receipt and Approval of Edited Documents

Edited documents will be returned to you via our Website.  Online English Editor cannot be held responsible should a connection problem occur between Online English Editor's servers and the customer's computer.  The customer has seven calendar days to check that the edited document satisfies their initial request.  Once this period has elapsed, the edited document shall be considered to have been unconditionally and irrevocably approved by the customer.

Internal Messaging System

It is understood, as regards to exchanges on Online English Editor’s messaging system:

·        The customer shall not request or obtain by any means whatsoever the editor’s contact information in order to contact him/her outside of the Online English Editor platform;

·        Online English Editor may at any time and without restrictions access the content of these exchanges, so as to be able to preside over or to check that exchanges between the customer and the editor are proceeding in accordance with our approved practices and procedures.

Closing Your Account

You may close your account at any time by sending us your request via email.  Under no circumstances may you request to be refunded for the value of credits still available on your Online English Editor account at the time of closing your account. These credits will be lost permanently. Note: credits provided by Online English Editor not financial currency and cannot be redeemed for money under any circumstances. Credits may only be used to reduce purchase prices on the site.

No Warranties 

The Website and services are provided “as is” and “as available”. We make no representations or warranties of any kind whatsoever regarding the Website or services. Further, to the fullest extent permissible by law, we disclaim any express or implied warranties, including, without limitation, non-infringement, title, merchantability or fitness for a particular purpose.

Online English Editor and its contractors attempt to be as accurate as possible. However, Online English Editor does not warrant that product or service descriptions, other content of this Website, or services performed by us, our contractors or affiliates are accurate, complete, reliable, current, or error free. Nor do we warrant that your use of the services will meet your requirements.

We do not warrant that the functions contained in the Website or any materials or content contained therein will be uninterrupted or error free, that defects will be corrected, or that the Website, server that makes it available or documents exchanged thereby are free of viruses or other harmful components.  All recipients are cautioned to check all e-mail, attachments, and other computer files before accessing them, and any and all risk of virus contamination is assumed by the recipient.

In addition, Online English Editor expressly excludes any guarantees or conditions of any kind, explicit or implicit, including but not limited to the implicit guarantees and conditions of market quality, or appropriateness for a particular use.

Site Content

All content provided on the site is for informational purposes only. We make no representations as to the accuracy or completeness of any information on this site or found by following any link on this site. 

Limitation of Liability

In no event shall Online English Editor, its employees, independent contractors, subsidiary and parent companies, affiliates, or any third parties mentioned on the Website be liable for any damages whatsoever (including, without limitation, direct, incidental, or consequential damages, lost profits, or damages resulting from lost data, breach of confidentiality, or business interruption) resulting from the performance of Online English Editor's services, the use or inability to use the Website or the material contained on the Website, whether based on warranty, contract, tort, negligence, strict liability, operation of law, or any other legal theory, whether or not Online English Editor is advised of the possibility of such damages. 

In no event is Online English Editor liable for damages in excess of the amount paid by a customer for the services in question.  You specifically acknowledge and agree that Online English Editor is not liable for any defamatory, offensive, or illegal conduct of any user. If you are dissatisfied with any Online English Editor material, or with any of Online English Editor's Terms and conditions or service provided to you, your sole and exclusive remedy is to discontinue using Online English Editor services.

Proprietary Rights

We are the exclusive owner of the Website, including all copy, software, graphics, designs and all copyrights, trademarks and other intellectual property or proprietary rights contained therein. However, materials uploaded to the Website by users may belong to such users or to third parties. By using the Website, you agree not to copy, distribute, modify or make derivative works of any materials without the prior written consent of the owner of such materials, Online English Editor or otherwise. All rights not expressly granted herein are reserved by Online English Editor.


You agree to indemnify and defend Online English Editor and its directors, employees, contractors, and partner companies and to clear them of any responsibility in the event of claims or litigation arising as a result of your misuse of our services or of your failure to comply with these Terms.  The customer shall be liable for all damages to Online English Editor, its employees, directors, contractors and partner companies resulting from such misuse or failure, and agrees to indemnify Online English Editor, its employees, directors, contractors and partner companies for any direct or indirect damage or loss they may suffer due to such misuse or failure.

The customer will therefore have an obligation to indemnify Online English Editor, its employees, directors, subsidiaries and partner companies for the direct and indirect consequences of any claims or actions of any nature whatsoever, civil or criminal, that may be attempted or brought by a third party in connection with the misuse of the services by the customer or the customer's failure to comply with these Terms, and the customer’s liability may not be limited in any way or be subject to any compensation ceiling.

International Access

Our Website is provided from the United States of America.  The laws of other countries may differ regarding the access and use of the Website. We make no representations regarding the legality of this Website in any other country and it is your responsibility to ensure that your use complies with all applicable laws outside of the U.S.A.

Links to Third-Party Sites

Our Website contains links to other Websites. Online English Editor is not responsible for the contents of any linked website. We do not endorse any links; they are provided only for your convenience.

Electronic Communications

When you visit the Website, send e-mails to us or use messenger services on our Website, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this Website. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

General Clauses

Online English Editor may collaborate with third-party companies and individuals in order to provide you with its services. You accept that such companies and individuals may provide you with these services on behalf of Online English Editor.  You agree to receive emails from Online English Editor at the email addresses you provide us.  You accept that you are solely responsible for all activity on your account, and you agree to respect the current legislation when using the Website and services.

You agree not to copy, modify, or create a derivative work, decompile, reverse-engineer, or attempt in any other way to extract the source code of all or part of the Website or services, without having first obtained the express authorization of Online English Editor.

If one of the clauses of these Terms is declared invalid by a court of competent jurisdiction, said clause will cease to apply, with no effect on the other clauses of the Terms, which will retain all of their force and scope.

Governing Law

The laws of the State of California shall govern these Terms and Conditions. You hereby expressly consent to exclusive jurisdiction and venue in the courts located in California for all matters arising in connection with these Terms and conditions or your access or use of the Website.


Your privacy is extremely important to Online English Editor. This Privacy Statement applies to the online collection of personal information and documents via our website.

This website may contain links to sites maintained by others. This Privacy Statement does not reflect the privacy practices of those sites.

What personal information is collected and how is that information used?

We collect information about our users directly from the user (for example, when ordering proofreading and editing services, contacting us with a query, providing us a document for editing, or signing up for a newsletter) and through cookies used by third-party services.

No payment card details are ever stored by Online English Editor. We use Stripe’s mobile Application Programming Interface (API) to encrypt and pass payment card details and data to the Stripe server where it is securely processed by Stripe. 

We use the information primarily to provide the services you purchase from us, as well as to provide you with a personalized Internet or mobile application experience that delivers the information, resources, and services that are most relevant and helpful to you.

We do not share any of the information you provide with others, unless we say so in this Privacy Statement, or when we believe in good faith that the law requires it.

User-Supplied Information

When you register for our professional proofreading and editing services via our site, we ask you to provide some personal information, such as your email address, native language, and/or certain additional categories of information resulting from use of our website and services.  We keep this information in a cloud database for future reference, as needed. We may use certain information you provide to offer you products and services that we believe may be of interest to you. If you don't wish to receive such offers, you may opt out (unsubscribe) by contacting us at the email address provided on our website.  Please include your name and contact information, and a message saying you'd like to stop receiving promotional materials.

In addition to personal information, purchase of services will require you to provide electronic files for proofreading and editing.  These files are shared with contract editors that provide the services you purchase from us.  These contract editors have limited access to the personal information collected on our site, and this access is limited to the personal information reasonably necessary for contract editors to provide you with the highest quality of proofreading and editing services.  Your payment details are never shared with contract editors.  We also require that these contract editors:

1)       Protect the privacy of your personal information and documents consistent with the terms of this Privacy Policy, and

2)      Never use or disclose your personal information and documents for any purpose other than providing the proofreading and editing services for which we contract.

Third-Party Services

We may use services hosted by third parties, such as Google Analytics, Google AdWords, Intercom and Facebook to assist in providing our services and to help us understand our customers' use of our products. These services may use cookies, web beacons, other storage technologies and your IP address to collect or receive information on our site and elsewhere on the internet. The collection and receipt of this information is to provide measurement services and to target ads. Please see the "Opting Out" section below for information on how you can control the use of cookies and opt-out of the collection of information for ad targeting.


In order to offer and provide a customized and personal service, Online English Editor or third party services used by Online English Editor, may use cookies to store and help track information about you. Cookies are small pieces of data that are sent to your browser from a web server and stored on your computer's hard drive. We and our third party service providers use cookies, web beacons and other storage technologies to help remind us who you are, to help you navigate our sites during your visits, and for remarketing. 


Most browsers are initially set up to accept cookies. However, if you prefer, you can opt-out of the collection and use of information for ad targeting. Your browser can be set to notify you when you receive a cookie, or refuse to accept cookies.  Similarly, the following two websites provide mechanisms for opting-out of the collection and use of information for ad targeting: and

AdWords Remarketing

Online English Editor uses Google AdWords tracking cookies for remarketing.  Google will place cookies on web browsers in order to serve ads based on past visits to our website.    This means that we may show ads to you on the Google search results page, or sites in the Google Display Network.  This allows us to make special offers and continue to market our services to those who have shown interest in our service.

As always, we respect your privacy and are not collecting any identifiable information through Google’s remarketing system.  You can opt-out of Google’s use of cookies on your browser by visiting Google’s Ads Settings at:

How does Online English Editor protect the personal information that it collects?

We have implemented a variety of security measures to help protect your personal information and documents from accidental loss and from unauthorized access, use, or disclosure. For example, your personal details and documents are stored on Amazon’s encrypted cloud service, with restricted access and appropriate monitoring.  Our contract editors download/upload documents directly from/to this encrypted cloud.  We require that contract editors protect the privacy of your personal information and documents consistent with this Privacy Policy.  While we have taken the security measures that we deem appropriate, please note that we cannot guarantee that unauthorized persons will always be unable to defeat our security measures.

Also, please note that we may store and process your personal information in systems located outside of your home country. However, regardless of where storage and processing may occur, we take appropriate steps to ensure that your information is protected, consistent with the principles set forth under this statement.

Who has access to the personal information?

We will not sell, rent, or lease mailing lists or other customer data to others, and we will not make your personal information available to any unaffiliated parties, except as follows:

·         To proofreaders and editors contracted by Online English Editor to deliver to you the proofreading and editing services provided through our site.  This includes the information that you communicate to proofreaders and editors through the channels on our site. 

·         To agents and/or contractors who may use it on our behalf or in connection with their relationship with us (for example, we may use third parties to help us with promotional campaigns).

·         As required by law, in a matter of public safety or policy, as needed in connection with the transfer of our business assets (for example, if we are acquired by another company or if we are liquidated during bankruptcy proceedings), or if we believe in good faith that sharing the data is necessary to protect our rights or property.

Your access to some of our services and content may be password protected. We recommend that you refrain from disclosing your username(s) and password(s) to anyone. We also recommend that you sign out of your account or service at the end of each session. You may also wish to close your browser window when you have finished your work, especially if you share a computer with someone else or if you are using a computer in a public place like a library or Internet cafe